Questions? We have answers.
How to place an order?
To place an order, select the desired item, add it to your cart, and proceed to checkout. Provide the necessary information for shipping and payment, then confirm your order.
How can I check the status of my order?
You can track the status of your order by logging into your account on our website and viewing order details. You will also receive email notifications regarding the status of your order.
How is the delivery carried out?
We deliver orders through courier services or postal service. After placing an order, you will receive information about the delivery method and estimated delivery times.
Can I return or exchange an item?
Yes, you can return or exchange an item within a certain period after receiving it. Please contact our customer service department for further information.
What should I do if the item arrives damaged?
If the item arrives damaged, please contact us immediately with photos of the damages. We will assist you in resolving the issue and arranging for an exchange.
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